My Son had a terrible fall and scraped most of the skin off his elbow. Not only was Christina's service amazing in getting me the balm so quickly, but the product worked phenomenally. It eased the pain and burning, brought down the inflammation and left hardly any scarring. Within days I could see a massive difference. I use it on just about any bite, sting, bump and even my babies nappy rash, and it works a charm! Definitely money well spent!